Complaints

The department investigates all allegations of licensing violations in child care facilities. The Department also investigates individuals who are allegedly providing care for more than 2 without a license.

Complaints related to a child care facility can be registered in one of the following methods:

• Calling the local child care licensing representative.
• Faxing the complaint to the local child care licensing office: licensing representative.
• Submit the complaint online

When making a complaint against a child care facility, when possible, please include the following:

• Name of facility
• Address of the facility
• Person filing the complaint (Names are kept confidential)
• A contact telephone number
• The date and reason for the complaint.

If you are unable to leave your contact information, please contact your local DFS office or Child Care Licenser to report your concerns.